Begin the process by submitting a form on our Contact Page or sending us a message via WhatsApp. When reaching out, make sure to mention your accommodation details for a more accurate price quote.
Once we receive your message, expect a prompt response within the hour. We’ll provide you with availability information and answer any questions you may have. During our conversation, we’ll inquire about your place of stay to determine if there’s an additional charge for pickup.
If your accommodation is in Placencia or within 5 miles (8 km), pickup is included at no extra cost. We’ll also gather information about dietary restrictions and any other pertinent details.
After all the necessary information has been gathered and the final pricing is determined, your tour reservation will be confirmed. We’ll send you a confirmation email or message, along with a payment link. This link will be used for making secure online payments for your selected tour(s).
For most of the tours booked with us, the payment is made online. High Point Travel accepts payments in USD or BZD Dollars and supports various payment methods, including credit cards (Visa and MasterCard) and online payment gateways.
Your payment process will be smooth and secure, ensuring that your adventure is locked in and ready to go.
A deposit of 50% is required to confirm your booking. Balance can be paid 15 days before or on the date of the first scheduled Tour or Activity.
Deposits are refundable IF:
Cancellation By Us:
We reserve the right to cancel tours prior to departure for reasons including but not limited to weather or insufficient number of guests. An alternative date will be rescheduled and if this does not fit into your time frame, a refund will be done accordingly. We will not be accountable for additional charges incurred.
High Point Travel reserves the right to cancel any tour or booking if deemed unfit to carry out, in which case an alternate departure date will be offered at your convenience if this doesn’t work a full refund will be issued (minus fees incurred for credit card transactions).
No refunds will be given for unused portions of tours.
High Point Travel reserves the right to change our typical itineraries at any time and at our discretion. We will substitute alternative arrangements of comparable monetary value.
We strongly recommend that all guests purchase travel insurance.