Cancellation Policy

Payments

Reservations are made by using our Credit Card Authorization Form. The form will be e-mailed to you once the details of the trip/package are confirmed.

We accept credit cards including VISA and Master Card. Credit card payments are charged in Belize dollars using our local credit card machine. The exchange rate in Belize is $2BZD to $1USD. However, the final amount on your statement will be a little greater due to currency conversion and bank/credit card charges. The amount varies but is approximately $1 for every $100. Please note that we have no control over these fees, we recommend you check with your bank/credit card company if you are unsure about these fees.

Booking, Cancellation, and Refunds

Booking

To confirm your package/tours 50% deposit is required. Full payment is due on the day of the tour before it starts.

Cancellation

All cancellations must be in writing to Placencia Wildside Adventures.
Trip cancelled more than 14 days before booking start date deposit will be refunded but is subject to a 10% (of deposit) administration fee.
A cancellation fee equal to 30% of the deposit applies to bookings cancelled between 14 to 3 days prior to the booking start date. Because of resources reserved for your tour A cancellation fee equal to that of the deposit applies to bookings cancelled after 3 days prior to the booking start date.

Refunds

Cancellation for Airline delays/cancellation or illness will be considered on a case by case basis and we reserve the right to hold deposits. Placencia Wildside Adventures reserves the right to cancel any tour or booking if deemed unfit to carry out in which case an alternate departure date will be offered at your convenience if this doesn’t work a full refund will be issued (minus fees incurred in credit card transactions)
No refunds will be given for unused portions of tours.
Placencia Wildside Adventures reserves the right to change our typical itineraries at any time and at our discretion. As professionals, we will endeavour to avoid this and if this is necessary, we will substitute alternative arrangements of comparable monetary value.
We strongly recommend that all guests purchase travel insurance.

Weather Conditions

Belize is generally subject to fair conditions with sunny skies and calm seas, with the occasional squalls passing through. Weather events outside of the normal range are very unusual and rare and occur during passing “Northers” and tropical storms. Since many of our activities are subject to weather, some activities may be cancelled or made not available in some weather conditions. However, they may be postponed until the next available day.

If you have a confirmed reservation for a trip and the weather appears to be questionable, we ask that you check in with us at the contact numbers provided as to the status of the trip. Often it might rain in the morning but then it clears up and we can still head out on the tour.

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